Service Policy
Le Crewe provides property care, cleanup, and repair services throughout New Orleans and surrounding areas. This Service Policy outlines how our services, pricing, and job conditions are handled.
1. Estimates & Pricing
All prices listed on our website are starting estimates only.
Final pricing may vary based on:
Volume of materials or debris
Property size and condition
Accessibility (stairs, distance, obstacles)
Type of materials (including hazardous or restricted items)
Time and labor required
A final price will be confirmed:
Before service begins, or
On-site after inspection
2. Minimum Charges
Certain services are subject to minimum charges, including:
Labor services require a 2-hour minimum
Junk removal and cleanouts have minimum load pricing
Service call fees may apply for estimates or inspections
3. Scope of Work
Our pricing is based on the agreed scope of work.
If additional work is required beyond the original request, we reserve the right to:
Adjust pricing accordingly
Request approval before proceeding
4. Customer Responsibilities
To ensure smooth service, customers must:
Provide accurate job details when requesting a quote
Ensure safe and legal access to the property
Remove or secure pets
Disclose any hazardous materials (chemicals, biohazard waste, etc.)
Failure to provide accurate information may result in delays or additional charges.
5. Service Area & Travel Fees
We serve New Orleans and surrounding areas.
Additional travel fees may apply for locations outside standard service zones
Pricing may increase based on distance and accessibility
6. Scheduling & Availability
Service dates are subject to availability
Same-day or next-day service may be available but is not guaranteed
Arrival times may vary due to traffic, weather, or prior job delays
7. Hazardous & Restricted Materials
We reserve the right to refuse or adjust pricing for jobs involving:
Hazardous waste
Chemicals
Biohazards
Unsafe structural conditions
Undisclosed hazardous materials may result in additional charges or service refusa
8. Right to Refuse Service
Le Crewe reserves the right to refuse or stop service if:
Job conditions are unsafe
The scope differs significantly from what was described
Customer behavior is inappropriate or unsafe
9. Completion Standards
Unless otherwise agreed:
Cleanout services include a broom-clean finish
Repairs and labor services are completed based on industry standards
10. Payments
Payment is due upon completion unless otherwise agreed
Deposits or booking fees may be required for certain services
Custom invoices may be issued for final pricing
Get in Touch
Need help with your property? Contact us today for a quote or to schedule a service. We’re ready when you are.